This article has been just updated: January 15, 2024

Do you have an old Hotmail account that you would like to access? If so, you might have noticed that Hotmail now redirects to Outlook. In this article, we explain exactly what has happened to the popular email service and how you can access it through Outlook.

  1. Hotmail Is Now Outlook
  2. How Do I Log into My Hotmail Account?
  3. How Do I Create a New Hotmail Account?
  4. How Do I Delete My Hotmail Account?
  5. How Do I Recover My Hotmail Account?

Hotmail Is Now Outlook

Hotmail started in 1996 as the first globally accessible provider of free web-based email. Microsoft acquired it only a year after its launch for an estimated $400 million and rebranded it as MSN Hotmail. Microsoft then rebranded Hotmail to Windows Live Hotmail in 2005, after the tech giant introduced its suite of web services and software products, called Windows Live.

hotmail accountThe plan was to eventually replace Windows Live Hotmail with a brand-new email system, called Windows Live Mail. That never happened, however, because beta testers resisted the change and complained that they want Windows Live Hotmail back.

The last chapter of Windows Live Hotmail began in 2011, after the introduction of Office 365, a line of subscription services offered by Microsoft as part of the Microsoft Office product line. The goal was to switch Microsoft’s customer to cloud-based software-as-a-service products.

To help customers acquire the taste for the cloud, Microsoft introduced a new public email service, called (not to be confused with the enterprise-oriented Outlook on the web email service), in 2012, allowing existing Hotmail customers to freely upgrade to it.

By 2014, had had over 400 million active users, and the company was ready to switch to an Office 365-based infrastructure the following year.

Today, there are three products with the word Outlook in their name:

  • (former Hotmail): This is the most recent version of Microsoft’s web-based public email service.
  • Outlook on the web (former Exchange Web Connect, Outlook Web Access, and Outlook Web App): A personal information manager web app from Microsoft that’s included in Office 365, Exchange Server, and Exchange Online.
  • Outlook (also called Office Outlook): The desktop email client most people are familiar with from work. The closest thing to the Windows Live Mail desktop client is Mail, an email and newsgroup client included in the Windows Vista, 8, 8.1, and 10 operating systems.

How Do I Log into My Hotmail Account?

If you head over to you will be instantly redirected to Does this mean you can’t log into your Hotmail account anymore? Not at all! It’s just that Microsoft has merged Hotmail and accounts together, keeping only the latter branding.

Your Hotmail account is alive and well, and you should be able to access it without any problem:

  1. Go to
  2. Click the Sign in button.
    hotmail login
  3. Enter your Hotmail email address and click Next.
    hotmail acc
  4. Enter your password and click Sign in.
    hotmail log in

If you can’t remember your password, click the “Forgot my password” link and follow the instructions to recover your account.


How Do I Create a New Hotmail Account?

Even though Hotmail is now, you can still create a new email account with the domain.

  1. Go to
  2. Click the Create free account button.
    hotmail email
  3. Enter your desired email address and select from the drop-down menu on the right.
    email hotmail
  4. Click Next.
    hotmail e-mail
  5. Enter the password you would like to use with your new account and click Next.
    hotmail account
  6. Enter your personal details and click Next.
    e-mail hotmail

While Microsoft has no plans to drop support for email addresses, they are being considered “legacy addresses,” and new users are encouraged to use the domain instead.


How Do I Delete My Hotmail Account?

If you’d like to close your old Hotmail account to ensure that nobody can access it and read your emails, you can do so by following this link.

  1. Enter the login details corresponding to the account you want to delete.
    hotmail mail
  2. Verify that you’ve signed into the right account.
    mail hotmail
  3. Read the information and decide whether you really want to cancel any current subscriptions, cancel any current business or organizational services and delete any Azure Active Directories, delete your health records, and potentially give up any remaining account balance.
    create hotmail
  4. Once you’re ready to continue, click the Next button.
    hotmail create
  5. Your account will be marked for deletion, but it will take 60 days before it is permanently closed. During this time, you can reopen your account by proving your identity using your current account security info.
    how to login hotmail

How Do I Recover My Hotmail Account?

Microsoft allows you to recover your account even if resetting your password hasn’t helped you.

  1. To fill out the recovery form, go to
    howto login hotmail
  2. Select which Hotmail account you would like to recover.
    how to log in hotmail
  3. Enter your contact information.
    login to hotmail
  4. Verify that you’re a real human being.
    login hotmail how to
  5. Verify your email address.
    hotmail how to login
  6. Answer a series of personal questions to help Microsoft decide whether you’re a rightful owner of the account you want to recover.
    hotmail sign up login
  7. Click Submit when you’re finished.

Keep in mind that the recovery process may take a while as Microsoft employees have to process each case manually. The more personal information you provide, the more guaranteed the outcome of the recovery process will be. Simple recovery cases are typically processed within 24 hours, but more complicated cases may require several follow-up questions. If your request gets denied the first time you try to recover your account, don’t despair: you can try up to two times per day.


The era of Hotmail may be over, but that doesn’t mean you still can’t access your old Hotmail email account and use it to communicate with friends, family, and colleagues. In this article, we explained how to log into a Hotmail account using, how to create a new account, how to delete an existing Hotmail account, and how to recover a lost Hotmail account.

Microsoft doesn’t seem to have any intention to abandon the domain anytime soon, and we see no reason why they should. As such, you keep using your beloved Hotmail email account even in the era of


To access your existing Hotmail account, go to Outlook since Hotmail has now transitioned to Outlook. Click on ‘Sign in’, enter your Hotmail email address, and then enter your password. After that, click on ‘Sign in’ to access your inbox.

Yes, you can still log into your old Hotmail account using the current Outlook platform. Your Hotmail email address and password remain the same, and all your emails should be available after you log in.

To create a new Hotmail account, you’ll need to create a new Microsoft account. Go to the Microsoft account sign-up page, click on ‘Create account’, choose a new email address with either the or domain, and follow the onscreen instructions to complete the setup.

While Hotmail as a separate service has been discontinued, Microsoft has integrated it into its service. Your existing Hotmail account can be accessed through the Outlook interface without any loss of data or change in your email address.

Yes, the login process for Hotmail and Outlook is the same since Hotmail accounts are now managed through Use your Hotmail credentials to sign in on the Outlook website.

If you’ve forgotten your Hotmail password, go to the Outlook sign-in page, click on ‘Forgot my password’, and follow the steps to recover your account, which may include verifying your identity and setting a new password.

To keep your Hotmail account secure, use a strong password, enable two-factor authentication, don’t share your login credentials, and always ensure you’re logging in through the official Outlook website.

Yes, you can set up two-factor authentication for your Hotmail account by visiting the Microsoft account security settings and following the prompts to set up additional security features.

No, it is not possible to access your Hotmail account without a password. If you have forgotten your password, you’ll need to reset it through the account recovery options provided by Microsoft.

Recovery of a deleted Hotmail account is possible within a certain time frame after deletion. Visit the Outlook sign-in page, enter your account details, and follow the instructions to attempt to recover your account.

You can navigate to the Hotmail sign-in page by visiting the Outlook website and clicking on ‘Sign in’. Despite the name change, Hotmail users can use this website to access their accounts.

Most modern web browsers are compatible with accessing Hotmail via the Outlook website, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.

Yes, you can access your Hotmail account on a mobile device by using the Outlook mobile app or by visiting the Outlook website through a mobile browser.

To log out of your Hotmail account, click on your profile icon in the top right corner of the Outlook website and select ‘Sign out’ from the dropdown menu.

If you’re unable to log into your Hotmail account, ensure you’re entering the correct email and password, check for any service outages, try resetting your password, or seek assistance from Microsoft’s support.

If the username of an old Hotmail account is still in use or hasn’t been released back into the pool of available addresses, you won’t be able to create a new account with that same username.

To synchronize your Hotmail account with other email clients, configure the client with your Hotmail account settings using IMAP or POP3 and SMTP protocols. This allows you to receive and send emails from your Hotmail account within other email applications.

For support with your Hotmail account, visit the Microsoft Support website where you can find helpful articles, community forums, or contact support directly for assistance.

As a Hotmail user on the Outlook platform, you have access to features such as email organization tools, calendar, contacts management, tasks, and integration with other Microsoft services such as OneDrive and Office Online.

Yes, you can link your Hotmail account to other Microsoft services by using your Microsoft account credentials. This provides seamless access to services like OneDrive, Skype, and Microsoft Office Online with a single sign-on.